Yes. A 50% retainer is due at the time of invoicing, with the remaining balance due seven (7) days before services begin. Retainers are non-refundable unless otherwise agreed.

Existing clients can book through our online booking system, where you’ll create a pet profile and schedule services. To become a client, you must have a new client consultation prior to having a profile set up for you.

We accept cash, e-transfers, and most major credit cards.

For overnights: Cancellations require 30 days notice. If more than 30 days' notice is given, a 50% fee applies. If less than 30 days notice is given, the full amount is due. For daily services (walks, drop ins, nail trims, etc): Cancellations require 48 hours notice. If more than 48 hours notice is given, a 50% fee applies. If less than 48 hours notice is given, the full amount is due.

Pricing varies based on the service. Please contact us for details, or check out our website.

No, we do not offer in home boarding. All of our services are offered in your home to keep your pet in a familiar environment.

Yes! We offer a weekly discount package for 30 minute dog walks - if you book 5 walks per week, you pay $125 instead of the standard rate of $150. We also offer a first responder discount and sometimes will have special promotions! Be sure to follow us on Instagram or Facebook!

Yes. For security and convenience, we require a lockbox or secure access method so we can enter your home for scheduled services.

Yes! We offer meet and greet sessions for new clients before booking. This helps us get to know your pet and discuss any special requirements. Booking with the owner are complementary but if you would like to meet with additional staff, there is a fee.